Who we are
Our website address is: https://fishersview.com.
FishersView Insurance is committed to protecting your privacy and ensuring compliance with all applicable laws, including the Centers for Medicare & Medicaid Services (CMS) regulations, HIPAA standards, and other privacy laws. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or services.
Information We Collect
We collect both non-personally identifying information and personally identifiable information (PII) to provide you with Medicare-related services effectively.
a. Non-Personally Identifying Information
When you visit our website, we may collect information that does not identify you personally, such as:
– Browser type
– Language preference
– Referring site
– Date and time of your visit
– Aggregated usage statistics
This data helps us improve our website functionality and understand visitor behavior.
b. Personally Identifiable Information (PII)
When you interact with us (e.g., by filling out forms or contacting us), we may collect PII such as:
– Full name
– Email address
– Phone number
– Mailing address
– Medicare-related details (e.g., plan preferences)
We only collect the information necessary to provide our services or fulfill your request.
We collect both non-personally identifying information and personally identifiable information (PII) to provide you with Medicare-related services effectively.
a. Non-Personally Identifying Information
When you visit our website, we may collect information that does not identify you personally, such as:
– Browser type
– Language preference
– Referring site
– Date and time of your visit
– Aggregated usage statistics
This data helps us improve our website functionality and understand visitor behavior.
b. Personally Identifiable Information (PII)
When you interact with us (e.g., by filling out forms or contacting us), we may collect PII such as:
– Full name
– Email address
– Phone number
– Mailing address
– Medicare-related details (e.g., plan preferences)
We only collect the information necessary to provide our services or fulfill your request.
c. Protected Health Information (PHI)
If you provide health-related information (e.g., Medicare plan details), it will be handled in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
How We Use Your Information
We use the information collected for the following purposes: a. To provide Medicare-related services such as plan comparisons, consultations, and enrollment assistance. b. To comply with CMS reporting requirements. c. To communicate with you about services you’ve requested. d. To improve our website and user experience. We do not sell your personal information to third parties.
Sharing Your Information
We will only share your information:
a. With authorized entities such as insurance carriers to assist with plan enrollment.
b. With third-party service providers who help us operate our website or deliver services (e.g., hosting providers or analytics tools).
c. As required by law or regulation (e.g., CMS reporting or legal subpoenas).
All third parties handling your data are required to maintain its confidentiality and comply with applicable privacy laws.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. These may include:
a. Essential Cookies: Required for basic site functionality.
b. Analytics Cookies: Used to track site usage patterns (e.g., Google Analytics).
c. Advertising Cookies: Used for retargeting ads based on your browsing activity.
By using our site, you consent to the use of cookies as described in this policy. You can manage or disable cookies through your browser settings.
Your Rights
You have the following rights regarding your personal information:
a. Access: Request a copy of the personal data we have collected about you.
b. Correction: Request corrections to inaccurate or incomplete data.
c. Deletion: Request that we delete your personal data, subject to legal obligations.
d. Opt-Out: Opt out of receiving communications from us at any time.
e. Revoke Consent: Withdraw consent for data collection or processing where applicable.
To exercise any of these rights, please contact us at steve@fishersview.com.
Compliance with Medicare Guidelines
FishersView Insurance operates in full compliance with CMS guidelines, including marketing rules and privacy protections.
a. We do not offer every plan available in your area. Any information provided is limited to those plans we do offer in your area. For a complete list of available plans, please contact Medicare.gov or 1-800-MEDICARE.
b. We obtain explicit consent before contacting users about Medicare plans.
Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
– Secure servers
– Data encryption
– Access controls
While we strive to protect your data, no method of transmission over the internet is 100% secure.
Accessibility Statement
FishersView Insurance is committed to ensuring our website is accessible to all users, including individuals with disabilities. If you encounter any accessibility issues while using our site, please contact us at steve@fishersview.com or 540-835-3759.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated “Effective Date.”
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
– Email: steve@fishersview.com
– Phone: 5640-835-3759
– Address: 1200 Elm St. Suite D, Christiansburg, VA 24073